Shipping policy
At fuckem.nyc, we’re committed to getting your unique, bold, and high-quality clothing items to you as efficiently and safely as possible. Here’s everything you need to know about our shipping process:
- Processing Time: We strive to ship your order within 7 business days of receiving it. Please note that processing times may vary due to high demand, custom orders, or unforeseen circumstances. We’ll keep you updated via email or your account dashboard if there are any delays.
- Delivery Time: Once your order ships, you can expect to receive your package within 2 weeks, depending on your location and shipping method. Delivery times may be affected by factors such as weather, holidays, or customs processing for international orders. We’ll provide tracking information so you can monitor your package’s progress.
- Shipping Costs: We offer free shipping on all orders over $100 on clothing-related items. For orders under $100, a flat-rate shipping fee will apply, which varies based on your location. Please refer to the checkout page for specific shipping costs before completing your purchase.
- Insurance: All packages are insured to protect against loss or damage during transit. If you encounter any issues with your delivery, contact our customer service team, and we’ll work to resolve the matter promptly.
- International Shipping: fuckem.nyc ships globally, but please be aware that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. Delivery times for international orders may exceed 2 weeks due to customs clearance.
- Tracking: Once your order ships, you’ll receive a tracking number via email or your account dashboard, allowing you to follow your package’s journey until it arrives.
- Returns and Exchanges: If you need to return or exchange an item, please initiate the process within 14 days of receiving your order. Shipping costs for returns or exchanges are the responsibility of the customer, unless the return is due to a defect or error on our part.
- Contact Us: Have questions about your order or shipping? Reach out to our customer service team at fckeminfo@gmail.com, and we’ll be happy to assist you.
At fuckem.nyc, we prioritize your satisfaction and aim to deliver your bold, statement-making pieces quickly and securely. Thank you for choosing us to elevate your style!